Non-Government Agency Disclaimer: Visas.id is a private consultancy agency and is not affiliated with the Indonesian Government. We charge a service fee for our assistance. You can apply directly at the official government website evisa.imigrasi.go.id for a lower cost.

Payment Guidelines

Last updated: 2025-01-01

Accepted Methods

Visa, MasterCard, Google Pay, PayPal.
Bank transfer for certain services (details on request).

Invoices & Receipts

All payments are receipted. Itemized invoices are available upon request.

Service & Government Fees

Our service fees are distinct from any government fees. Official fees are payable directly to the relevant authority.

Refunds

Refunds are considered for unrendered services only.
Government fees, where applicable, are non-refundable once paid to official portals.

Chargebacks & Disputes

Please contact us to resolve billing questions promptly. We will work to address concerns fairly and quickly.