Universal Terms Of Service

Last updated: 2025-01-01

Scope

These Terms govern your use of the Visas.id website and services.

Services

We provide advisory and facilitation services related to visa information and application guidance. We are not a government agency.

Payments

Payments are processed via secure third‑party gateways. By paying, you agree to the pricing and refund conditions described on the payment page.

Cancellations & Refunds

Cancellation requests must be submitted via email or our contact form. Refund eligibility depends on whether services have already been rendered or costs incurred.

User Responsibilities

• Provide accurate and complete information.
• Maintain the validity of travel documents.
• Comply with all laws and immigration requirements.

Limitation of Liability

We do not guarantee application outcomes. To the fullest extent permitted by law, Visas.id is not liable for indirect, incidental, or consequential damages.

Content & Intellectual Property

All site content is owned or licensed to Visas.id. You may not copy, modify, or distribute content without prior written consent.

Privacy & Cookies

Your use of the website is also governed by our Privacy Policy and Cookie Policy.

Governing Law

These Terms are governed by applicable laws of Indonesia. Disputes are subject to the jurisdiction of competent courts in Bali, Indonesia.

Contact

For any inquiries about these Terms, email us at info@visas.id.